Faqs

FREQUENTLY ASKED QUESTIONS

This page should cover any questions you might still have. If not, please do not hesitate to contact us.

Q: What do you need from me to get this site up?

The content of your site is up to you-leave the affordable, professional web design to us! Ideally, you can pass along your company logo, phone numbers, services & products you provide, and basic “getting to know you” information about your company. Also, we need a list of keywords outlining what terms you want associated with your business in search results. This list will be compiled entirely by you-you’re the expert on your business.

Q: How long will it take for my website to be designed?

The time it takes to build a site depends on the complexity of the site. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.

Q: Will we need to have a meeting to discuss the website design?

Most of the time, a meeting isn’t necessary and the work is completed with only discussions over phone and email. We upload our work to private websites that only clients can access. We then work with you to discuss the site and review changes. The site isn’t made available to the public until it looks and works exactly as you wish.

Q: What photo, graphics and text formats should I use for my new website?

Please provide all text, photos and graphics in electronic form. For example, the output from a digital camera, Microsoft Word or a digital scanner. If this is not possible, we can help get your information ready for the website.

Q: Will my website design be search-engine friendly?

All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is up to date and compliant with new rules.

Q: I run a small- or medium-sized business and want an online presence to promote my business. What’s the first step?

You need a domain name, a web server and a professionally developed website. You also need the website to be uploaded to your host and promoted to search engines. Syntrovixcan help you with all aspects of getting a website up and running.

Q: Do I need a database for my website?

This depends on how much information you want to be displayed on your website. If you have many products and services, then it will be advantageous to have a database built into your design. We will discuss this with you in detail. If a database is advised, we will explain exactly how it will work. We will tailor your website design to suit your specific requirements.

Q: How do I update my website?

There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you. If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Syntrovix to carry out these changes for you.
Other methods are largely dependent on how much data or information you have and how you store this information. We can provide an online content management system in which you can update individual products/pages/services or particular sections of your website such as company news. We also can provide functionality so you can upload your entire product catalog to the website in one action using spreadsheets. We can also add databases if you wish.

Q: Will everyone see my website the same way?

Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.

Q: Can you provide web design and hosting services?

Yes, Syntrovix is a one-stop shop. You do not have to worry about who to call if you have problems. Syntrovix can take care of everything from registering your domain name and designing your site to building it and maintaining it for years to come.

Q: Do you use Flash animation in your website designs?

Yes, we do use Flash when it’s required. There are times when Flash animations can be an asset, but there are other times when it is not. For example, we never use Flash to create an entire website or even entire pages. Search engines are not able to read the content of Flash and, as a result, words used in animations are not indexed. It is best to use Flash for small banners, advertisements or demonstrations. Other animations should include some written text in the HTML so that search engines will be able to index the information on the site.

Q: What are my options for e-commerce?

You can take payments online in a number of ways. The first is PayPal, an inexpensive way to start taking payments quickly. With PayPal, your visitors can pay with a credit card or by sending a payment from their checking account. PayPal provides a shopping cart and many other free services that are helpful to sites that are starting out. They charge approximately 2.9% per transaction and have no start-up fees. PayPal, however, is not a very customizable solution, and it can have a “start-up” feel. However, this is changing and many mainstream sites are now accepting PayPal as more and more people have PayPal accounts. PayPal provides a very easy way to integrate a shopping cart into your site, which reduces development time.
There is also the option of creating a full e-commerce solution. This involves many different components – a merchant account from a bank, a payment gateway service that allows you to accept payments into your merchant account from your website, a shopping cart or payment script that integrates with your payment gateway, and certain elements of the server environment like having an SSL certificate and a static IP. Full e-commerce is much more expensive and time-consuming to develop than PayPal, but it can be integrated into your site for a truly seamless payment experience. It can also save you money in the long run if you are doing a lot of sales.

Q: How do I get my website on search engines, especially Google?

Modern search engines will find your site naturally, through links to your site from other sites. Google especially relies on your incoming links to determine popularity and relevance. For more information on submitting your site and how to promote your site through search engines, read our “SEO content and features.”

Q: What if I do not like the design?

If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.

Q: Why should I choose Syntrovixfor my website?

Syntrovix is an established Web design and development company that has been delivering projects at all levels of complexity to clients across the world. Our clients range from small business to large enterprises. We have developed a sophisticated style and a deep understanding of website requirements. Read more here about our Web development services.

Q: When can I update my website content?

If the website we have designed for you includes a content management system (CMS), then you can access your administrative areas from anywhere as long as you have an Internet connection. You can make updates instantly and as frequently as you wish. If your website is smaller and designed without a CMS, you can update the HTML pages yourself. Syntrovix also can update it for you.

Q: How many pages can I have on my website?

You can have as many pages as you’d like. In fact, the more the better from a search engine’s point of view!

Q: I already have a website and it needs updating. Can you help me?

Yes. We are happy to look at your existing site and give you a quote for updating it.

Q: What is eCommerce and Shopping Cart Service?

ECommerce simply means selling over the Internet – goods, services, information, whatever. You create aeCommerce website that promotes your products, obtain an Internet address, hire space on a web hosting company, upload your pages, add a payment system and then use various promotion services to get your Website noticed.

Q: Do you redesign existing sites?

If your existing website is not meeting your objectives or the expectations of your visitors or perhaps your current website just needs to be updated and promoted. It is never too late to make the adjustments that will result in a more effective website i.e., website redesign, website renovation and continuous promotion. We offer a complete and extensive analysis service to clarify your objectives, determine what is working and what is not, and make recommendations for changes.

Q: What is the difference between a “static” and a “dynamic” Website?

A static Website is one that is written in plain Hypertext Markup Language (HTML) only. Each page is a separate document and there is no database that it draws on. What this means functionally is that the only way to edit the website is to go into each page and edit the Hypertext Markup Language (HTML) tags – so you’d either have to do it yourself using a webpage editor like FrontPage, Dreamweaver or pay the designing company to go in and edit the website each time you wanted something changed.
A dynamic website is written using more complex code and can do a lot more. For instance, we can create a log in box through which one can change various parts of the site after he has signed in, such as adding information or products. This is because each page is constructed based on the information in a database, and the information in that database can be changed via another user friendly interface. The dynamic Websites usually cost more to develop, as they require more complex coding and a content management utility needs to be developed to help you manage your Website information. But in the long run dynamic Websites are cost effective and easy to maintain.

Q: Do you offer consulting?

Yes we do. Our Free Initial consultation is to understand your company and your project. In addition, we also offer more in-depth consultations for a fee to those companies that need help in formulating their Internet presence strategy.

Q: What sort of support do you offer?

We offer a full after sales technical support if you have any questions about your Website or need help in using it we are always available by email.

Q: Do I have to meet you physically to tell you what I want?

No. You can contact us over the Internet, Phone or email.

Q: Who can I talk to if I have additional questions?

You can send your questions in an email to info@syntrovix.com

Q: How do I get started?

If you are interested in a new website give our website design company a call at +447790480466 or email us at info@syntrovix.comto get started. We will discuss with you all your needs and work with you to put together a detailed scope. Once signed off on we will begin the design of your new website and keep working with you from there.